Heated Hi-Vis Extended-Length Safety Parka — Model 9002

Q1: What is your Minimum Order Quantity (MOQ) for these heated overalls?

A: Our standard MOQ is 50 units. We understand the need for equipping teams of various sizes, so we allow this quantity to be comprised of mixed sizes to meet your crew's specific needs.

Q2: Do you offer customization, such as adding our company logo or corporate colors?

A: Absolutely. We specialize in B2B customization to ensure the final product aligns perfectly with your corporate identity, safety protocols, and operational needs. Our customization capabilities are comprehensive and include:

• Branding & Logos: We can apply your company logos or specific patches via heat transfer, embroidery, or sewing.

• Colorways: The overalls can be produced in your specific corporate colors.

• Reflective Tape: We can alter the reflective tape patterns to meet your unique visibility or design requirements.

• Labeling & Packaging: Custom care labels, hang-tags, and branded packaging are available for bulk orders.

• Functional Design: For larger volume orders, we can discuss modifications to pocket layouts or adding specific accessory loops during the sampling phase.

• Battery Customization: We also offer customization options for the 12V battery pack, such as adding your brand or adjusting specifications to meet unique run-time requirements.

Q3: How long does it take to get a customized pre-production sample?

A: Once the design details are confirmed, a customized sample (including your branding and colorways) typically takes 2 weeks to produce and ship for your approval.

Q4: What is the full production lead time after we approve the sample?

A: Our standard production lead time is 20 to 45 days, depending on the order volume and the complexity of customization. Your account manager will provide a precise timeline upon order confirmation.

Q5. What safety standards and compliance does this garment meet?

A: The Heated Hi-Vis Extended-Length Safety Parka (Model 9002) is engineered and labeled to meet ANSI/ISEA 107 Type R, Class 3 high-visibility requirements for U.S. roadway and high-risk work environments. It uses fluorescent background fabric and 3M™ retroreflective striping arranged for 360° visibility with sleeve banding to satisfy Class 3 conspicuity criteria. Compliance documentation (test reports/COC) is available upon request for your EHS review.

Q6: Will the 12V battery last a full work shift?

A: Yes. The high-capacity 12V/15000mAh battery is engineered for the workday. On the low-heat setting ($98^{\circ }\text{F}/37^{\circ }\text{C}$), it provides up to 10 hours of continuous warmth, covering a standard shift and even overtime.

Q7: Are the overalls durable enough for industrial environments (e.g., construction, logistics)?

A: Absolutely. They are built with a rugged, waterproof outer shell and feature reinforced panels on high-wear areas like the knees and bottom cuffs. They are designed to withstand the daily demands of tough jobsite conditions.

Q8: What is the warranty policy for a bulk order?

A: We offer a comprehensive manufacturer's warranty that covers the overalls, heating elements, and batteries. Please request our official warranty document from your sales representative for detailed terms and coverage.

Q9: How do we access after-sales or technical support if our team has an issue?

A: We provide 24-hour dedicated support for our corporate clients. You will be assigned a dedicated account contact for any immediate needs, from technical questions to warranty claims, ensuring minimal downtime for your crew.

A: The best way to start is by clicking the "Request a Quote" button on this page or by contacting our B2B sales team directly at service@smartfitsinc.com. We will get back to you promptly to discuss your needs.